The Challenges

Proving the value of business support shouldn’t be a guessing game.

Commissioners need a clear, consistent view of what’s working across programmes and partners. But with multiple funding streams, varied delivery models and fragmented data, it’s difficult to track performance and see the full story of impact. Without tackling these challenges, it’s impossible to know what really works, build evidence-led business cases, improve delivery, and show the difference support is making. 

The Solution

Growth and Performance Platform gives you one integrated system to embed monitoring and evaluation frameworks, baseline performance, track progress, and evidence impact, across regions, sectors, and programmes. From pinpointing which firms have the highest growth potential to tracking progress towards outcomes you’ll always have a clear, credible, and data-backed story to tell.

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The Challenges

Business support should be seamless, with clear access points, joined up programmes and advisers working in sync. Instead, short funding cycles and shifting policies have created a fragmented system, leaving firms to navigate overlapping initiatives and inconsistent advice. Without integration, it’s impossible to deliver the streamlined experience businesses expect.

The Solution

The Growth and Performance Platform tackles fragmentation with a unified, high-quality framework for diagnostics and delivery. No matter the programme, provider, or location, businesses receive a consistent, professional, data-driven experience.

By streamlining and standardising delivery, the Platform creates cohesive customer journeys, reduces duplication, and ensures every business gets the right support at the right time.

• Adviser led reviews provide structured and reliable needs analysis to ensure consistent, professional support;
• Self-serve diagnostics extend reach by enabling businesses to assess their own needs and access the right tools directly;
• Specialist deep-dive assessments unlock targeted best-practice adoption in areas such as digital, trade, leadership, and workforce development;
• Intelligent signposting instantly connect businesses to the most relevant support, funding, or events.

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The Challenges

Business support should drive measurable improvements in productivity, helping firms adopt best practice, strengthen supply chains, and compete in national and global markets.

In reality, many regions face deep-rooted productivity barriers. Skills gaps, fragile supply chains, and uneven adoption of innovation and digital technology mean growth opportunities are often missed. Too often, investment is spread thinly, without clear evidence of where it will have the biggest impact.

Without a system-wide approach to diagnose and address these barriers, it becomes difficult to:

• Pinpoint the practices that truly boost productivity
• Target investment where it delivers the greatest impact
• Diffuse best practice across the wider business base
• Overcome entrenched regional gaps and inefficiencies

The Solution

Growth and Performance Platform provides insight at both firm and system level to identify root causes and focus action where it matters most. With a comprehensive suite of diagnostics and analytics, the Platform helps regions tackle systemic barriers, raise productivity, and build resilience across their business base.

Comprehensive thematic diagnostics

A growing suite of diagnostic tools pinpoint where best-practice adoption will deliver the greatest gains, covering performance benchmarking, business models, international trade, supply chain, risk and resilience, skills development, sustainability, innovation, digital adoption and entrepreneurial profiling;

Cohort & regional analytics

Aggregate firm-level data to identify trends, gaps, and opportunities at a macro level, guiding targeted interventions and investment.

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